Managed IT Support Services for Businesses

Helping you
do business better.

We take the time to understand your business needs and the way in which you operate so we can design and deliver intelligent IT and communication solutions. Solutions that help you minimise risk, meet your compliance needs, and improve productivity.

Does this sound familiar?

"I can never get through to my IT guy"

"My IT provider has outsourced support"

"My IT provider is inflexible to my needs"

"Resolving IT issues takes too long"

"I am not sure if my business is secure"

"I am paying too much for my IT"

What managed IT services can do for your business

Expert support when you need it most

Our team of IT experts is always available to ensure your technology infrastructure operates seamlessly. Minimise downtime and maximise productivity with our responsive and reliable support.

Proactive monitoring and maintenance

We actively monitor your systems to prevent issues before they arise, leading to fewer disruptions and more time for your business to focus on growth. If something does go wrong, our skilled team addresses it swiftly and effectively.

Robust security solutions that minimise your risk

Safeguard your business against ever-present cyber threats with our state-of-the-art security solutions. We ensure your business software is always patched and up to date while making sure the updates don’t break anything. Additionally, we manage your network and protect against vulnerabilities that hackers can exploit.

Cost-effective technology management

Our managed services are a cost-effective alternative to traditional IT management. No need to invest in an in-house IT department – we provide top-notch expertise without breaking the bank. And we will be there when you need us.

Seamless integration services

We offer comprehensive integration services, uniting VoIP telephony, business continuity and disaster recovery, email protection, cloud-based antivirus and anti-spam, cloud application security, human risk management, and more. We ensure that all your technology systems communicate and function in perfect harmony, allowing you to focus on what matters most – growing your business. As long as your existing solutions deliver value and efficiency, we will continue to support and optimise them.

Scalable solutions to support business growth

Our scalable solutions are designed to evolve with your business, ensuring your IT infrastructure, software, and licensing align seamlessly with your expanding needs. Our approach involves a thorough analysis of productivity, functionality, and cost-effectiveness, ensuring that you have the best technology solutions tailored to your unique requirements. As your business grows and evolves, we take the complexity out of system evolution and migration, making transitions smooth and stress-free.

We design and deliver intelligent IT and communication solutions that help you minimise risk and improve productivity. As part of your team, we not only keep you going but also
proactively help you do business better.

We are here to help. Contact us for a consultation

Why choose New England Business Technology

New England Business Technology offers businesses managed technology services that deliver enterprise-level support, ensuring your business’s technology is up-to-date, secure, and operating efficiently without the need for in-house IT staff.

Tailored solutions

We tailor our services to meet the unique needs of your business, ensuring you get the best solutions for your budget and goals. We’re not tied to one particular technology; we’re focused on finding what’s best for you.

User-friendly technology

We believe in technology that works for you, not against you. Our solutions are designed with user-friendliness in mind, making technology accessible and efficient for everyone in your business.

Continuous innovation

We stay ahead of the curve by continuously updating our services to incorporate the latest technological advancements, ensuring your business remains competitive and efficient.

Problem solving

Problem-solving goes beyond technical fixes, we are committed to not just maintaining your IT and communication systems but actively enhancing them to support your business’s growth and success.

Enterprise support

We provide the tools and support you need to stay competitive and focus on your core business activities. We help you minimise risk and improve productivity so you can do business better.

Regional experts

With extensive experience in serving regionally based businesses – and being one – we understand your challenges and opportunities. We’re more than a service provider — we’re a partner in your success.

Improve your IT in six simple steps

Switching IT provider doesn’t have to be hard. We have worked with hundreds of clients in moving their IT support from an existing provider over to us. Breaking up with your existing IT provider has never been easier; It’s not you, it’s them.

1. Assess IT requirements

We begin with a discovery meeting to understand your business operations and identify your immediate, upcoming, and long-term IT needs. This ensures we tailor the right solutions to support your growth and success.

2. Site audit

We’ll take a close look at your current systems to identify gaps or weaknesses in your infrastructure. This helps us understand the challenges you’re facing and which solutions will best meet your business needs.

3. Tailored proposal

We’ll deliver a customised proposal outlining the best solutions for your business, along with a transparent breakdown of all costs involved in switching to and maintaining our IT support services.

4. Acceptance

Once you're happy with the proposal, we'll provide a clear, professional timeline for quickly and seamlessly transitioning your services. Our team ensures support begins promptly, with minimal disruption to your business.

5. Transition Support

We’ll support you in managing the handover from your previous IT provider, including drafting communications, requesting necessary information and passwords, and coordinating the process to ensure a smooth, stress-free transition.

6. Doing business better

Focus on growing your business while we take care of your IT needs. Our team will work tirelessly to equip you with the right tools for success, ensuring everything remains secure and efficient. We’re excited to build a lasting partnership with you and your team.

Switching is easy, let's talk

Contact us today for a consultation

Other Business IT Services

Networking

In today’s hyperconnected business environment, a robust and secure network is essential for success. Our networking services empower your organization by boosting productivity, enhancing security, and streamlining communications to give you a competitive edge. Whether you're looking to improve system performance, safeguard your data, or support future growth, our solutions are designed to ensure your network provides a strong foundation for your business.

Managed IT Services

Outsource the complexities of your IT operations with our managed IT services, allowing you to focus on your core business activities. We take care of the ongoing management, maintenance, and support of your IT infrastructure and end-user systems, ensuring they run smoothly and efficiently. With flexible subscription or contractual arrangements, our expert team proactively addresses issues and optimises your technology environment to meet your unique business needs.

New Devices

Ensure your business has the right technology and tools to thrive. We work with you to source, set up, and integrate modern computers, tablets, smartphones, and other hardware, helping you upgrade existing equipment or expand your technology infrastructure. With our expert guidance, your business can embrace innovative, reliable devices that drive performance and efficiency.

Business Telephones

Streamline your communications capabilities with our advanced business telephony solutions that adapt to the evolving needs of your business. Using the internet to make and receive calls delivers crystal-clear call quality and seamless connectivity. Our VoIP services offer an affordable, feature-rich alternative to traditional phone systems, ensuring that whether your team is in the office, remote, or on the go, they remain connected and productive.

Backup and Continuity

Our backup and continuity services protect your business data and maintain operational resilience in the event of a system failure or disaster. By creating regular backups and implementing comprehensive continuity plans, we help you avoid costly downtime and ensure critical information remains accessible. Whether you need to safeguard sensitive data or achieve rapid recovery after an incident, our services provide peace of mind and robust support.

IT Support

Our comprehensive IT support services are designed to keep your technology infrastructure operating efficiently and securely. From troubleshooting hardware and managing software updates to providing strategic IT planning and ongoing maintenance, we ensure minimal downtime and maximum productivity. With our dedicated support, your business can rely on a technology environment that is both robust and aligned with your operational goals.

Reviews

What our valued clients are saying about us!

Saved by these guys once again. I’ve always dealt with Dan. Either in person or over the phone. He has been amazing. Explains problems and solutions in a very understanding way. Never comes accross as condescending when I have had issues that he could fix with his eyes closed, which is rare to find and invaluable to me. Could not recommend Dand & the team more.

Alexander Mcclenaghan
October 20, 2023

New England Business Technology are always providing the latest advice on our IT needs. They always answer the phone. Why would you use anyone else?

Caleb Dobos
June 25, 2024

A computer expert with interpersonal skills beyond expectations. Laurence and the team at New England Business technology has provided amazing service.

Joshua Chin
January 20, 2023

Big shout out to these guys. It’s great to finally deal with some IT people who know english and don’t try to talk down to you or your staff!

David Levingston
January 19, 2023

Remote Support

Helping you do business better.